Return/ Exchange Policy
We accept returns of US orders within 10 days of the date order was delivered.
Returns will be subject to a return shipping fee, which will be deducted from your refund. Outbound shipping fees from the original purchase are non refundable.
All products must be returned unwashed, unworn, and in their original condition with tags attached. We kindly ask you to wear under garments when first trying on your purchase.
We reserve the right to refuse returns that show signs of wear or washed and do not meet the above criteria.
Upon arrival and inspection, your refund will be processed within 5-7 business days from the date received.
EXCHANGES
Please email contact@shoplumacollection.com to manage exchanges.
All exchanges of unworn/ unwashed items within 10 days from date delivered may be processed.